Chatbots are computer programs that duplicate and evaluate human dialogue (spoken or written), facilitating humans to communicate with electronic devices. Chatbots can vary from easy programs that respond to a single illustration to advanced virtual assistants that can comprehend and enhance as they accumulate and process data to deliver superior levels of personalization. 

Chatbots can be seamlessly incorporated into multiple workflows. They facilitate businesses to interact virtually with an endless number of customers in a personalized manner. They can also deliver a nearly “humanlike” assistance tailored to each individual.

FAQs

Q1. Where are chatbots used?

Chatbots are used in various industries and applications such as customer service, e-commerce, healthcare, finance, education, and more. They can assist users with inquiries to provide recommendations, automate tasks, and streamline processes.

Q2. What are some examples of popular chatbots?

Examples of popular chatbots include virtual assistants like Siri, Google Assistant, and Amazon Alexa, customer service chatbots deployed by companies like IBM Watson Assistant, Microsoft Azure Bot Service, and chatbots used in messaging platforms like Facebook Messenger, WhatsApp, and Slack.

Q3. Can chatbots understand multiple languages?

Yes, chatbots are designed to support multiple languages through language processing and translation capabilities.